Product Quality

Sharing our vision

Our suppliers share our vision on how to sell products across all markets. Our Key Supplier Programme is a long term strategy of developing the procurement and sale of particular metals for specific applications. We collaborate with our suppliers who value our expertise.

Most our customers machine the material we supply and the need for product consistency is paramount.

We understand that raw material chemical composition fluctuates in quality from different supply sources and this variation can impact on overall machine setup. Having to refine machining setup due to this variation can be time consuming. Our sourcing creates a consistency of product which is second none.

Shared Vision Our suppliers share our vision on how to sell products into our chosen markets. This also involves a long term strategy of developing the procurement and sale of particular metals for particular applications. We have genuine collaborative relationships with our suppliers who value our expertise. Our relationships with mills are on the basis that business is pushed to us due to our expertise in the market place. In these relationships our expertise is highly valued. Likewise we form excellent relationships with the mill due to their expertise in producing high quality products. Hence a mutually beneficial and strong relationship born out of Smiths standing as a leading stockholder in the market.

Prime Supply Sources Through our Key Supplier Programme, utilising single and prime source supply, we aim to offer an outstanding service which benefits our customers directly. We set the highest demands on all our suppliers in terms of quality and delivery performance. We arrange capacity reservations which give us the flexibility to respond to our clients' deadlines. And we are also able to negotiate highly competitive market prices as part of the process How do we achieve this? It all comes down to loyalty. Smiths Metal Centres has major buying power and by extending loyalty to our major suppliers we expect a great deal in return as you can see from the examples above. We demand the highest quality and product availability at the most competitive possible prices. But in return we stay loyal to our suppliers. This reciprocal philosophy means that we can pass these benefits on to our customers.

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To find out more about Smiths Metal Centres approach to stockholding and what defines us, please select one of the eight differential selling advantages listed on the side menu of this web page.