Service Centre Network

Expertise on your doorstep

With a network of 14 local UK service centres, strategically placed to offer you local stock with local expertise, Smiths Metal Centres is committed in recognising our customers' requirements and building stronger working relationships with them.

We want to know our customers and invest heavily into local service centres to ensure that your business is fully supported in terms of product and expertise.

Achieving this at local level has numerous benefits. We are always available and visible to our customers, our reaction times are quicker and if need be, we can arrange meetings quickly to discuss your requirements.

Knowing our customers Recognising our customers' requirements is critical. Being local affords us the opportunity to build stronger relationships with our customers. Many stockholders in our sector operate on the basis of a single, large stockholding with national supply. Our philosophy is somewhat different. It is important to us that we understand your product and supply needs and believe the best way to do this is to build an effective, long-standing relationship with you.

Better order fulfilment Smith Metal Centres prides itself on our diverse product range and our ability to provide our customers with the products they need. We do not operate on a 'make do policy' - we stock over 8000 different products which is reflective of how important it is to us that you receive the right material for the job in hand. As our entire service centre network is fully integrated, we offer excellent order fulfilment for the stock products you are sourcing and lead times are impressive due to our close proximity. We also provide our own transport services from these service centres, so not only is material availability on your doorstep, we can deliver quickly too. Each location is fed from our Biggleswade central hub on our trunkers on a daily basis.

Select a Topic

To find out more about Smiths Metal Centres approach to stockholding and what defines us, please select one of the eight differential selling advantages listed on the side menu of this web page.